Frequently asked questions

We hope these most frequently asked questions can answer your questions. If you can’t find an answer to a question you have, please don’t hesitate to email us at

How long does it take to complete my order?

We need 5-7 working days to complete an order and ship it out. If you need it sooner please email us.

Does Just Signage Online provide installation services?

There are different types of sign installations, whether we hire an outside installer for major jobs, or take care of the installation ourselves; we’ll make sure that the problem is solved.

Can Just Signage Online provide on-site consultations?

We are an online company which means we do our very best to provide you with all the information you need to make a decision but if you have a very detailed job, you can contact us for an onsite consultation in Sydney.

What file format can I use if I email it to you?

Just Signage Online design consultants understand that technology has made file preparation slightly more complicated than it once was. Below are the requirements your art files must match in order to produce the sign that meets your vision. As always, our experts are more than happy to assist you in creating the files to meet our standards. Flash Drives CD (Standard, R/RW) DVD (Standard, R/RW +/-) E-Mail / Web File Transfer through Dropbox Software Packages Supported Adobe Illustrator – .ai, .eps, .pdf Adobe Photoshop – .psd Microsoft Publisher Generic raster image files .bmp .tif .pcx .jpg .gif Microsoft Word, Excel, Powerpoint (not recommended; additional charges may apply)

What kind of maintenance does my sign require?

Depending on the materials, signs may need to be cleaned over time, especially outdoor signage. Our consultants can make specific recommendations for maintenance based on your sign. It’s important to avoid damage from harsh cleaners. Use only a soap and water mixture and avoid any cleaning product that contains ammonia.

How does full colour graphics help my image?

Full Colour graphics have the potential to make your business more professional and consistently branded. High resolution and full color graphics also increase the customer’s perception of the quality of the service and/or product.

How do I prepare my file?

Be sure to either include the fonts, or convert fonts to outlines. If your document contains fonts needed in the design, be sure they are included. Many versions of fonts exist, sometimes even with identical names. By including your own, or converting text to outlines, you can ensure accuracy on your sign. Please design your artwork to final size when possible. Any images inside designs should be 100-150 dpi at full size, for closely viewed prints and 75 – 100 dpi for prints viewed from a distance. Keep in mind that the print will only be as good as the original. Be aware that if you copy your logo or image from your web site, it probably doesn’t have enough information to reproduce it any larger than the size that it is on your screen, without noticeable image quality loss. If you cannot produce a large sized logo, then that’s when our design services come in handy. We can do this for you.

Do I need laminate on my sign?

In many cases, lamination is not required to produce a durable product, but it can enhance the appearance and will extend the life of any sign. If the sign is for outdoor use then we definitely suggest you choose to have it laminated.

How much will my sign cost?

Pricing on signs is roughly based on durability, material and size. In a nutshell: more expensive signs will last longer. Outside of that, there are certain materials which are inherently more expensive than others as well as the larger the sign the more expensive.

How will I determine the best sign for my needs?

Where will the sign be viewed? How will the sign be placed or installed? Etc. This series of questions will help us determine the best materials, colors and mounting methods in constructing your sign to achieve your desired outcome.

Is the colour I see on my monitor accurate to what I’ll receive?

Because colour is subjective and can be produced by many methods, there may be slight variations in the way colour appears. But by using the latest technology and consistent colour calibration of our printers and monitors, we will, in almost all cases, be able to provide the specified colour.

How visible will my sign be?

Different fonts and colour combinations can affect distance readability. What may look like a very sophisticated or stylish font on paper could lead to illegibility on an actual sign especially from a distance. So it is important to use a clearly read font at a legible size. We can help you decide what will have maximum impact at the distance of the sign.

What colours show up the best?

The choice of colour is a very important aspect when considering the effectiveness of a particular message. We recommend a sign be clear, bold and contrasted to be seen at a distance. We have put together a list if colour options and what each colour will reflect in a sign; Black typically communicates authority and power. Black is a good choice for typefaces, because it contrasts nicely against most light backgrounds and therefore, can be read from long distances. Red is a colour of high emotion. Studies show it stimulates shoppers and appetite. That’s why red cars are known for their sex appeal. Red is a “hot” color that signifies low price. Blue is the opposite of red. Blue is a “cool” colour that communicates elegance and quality. Green is a colour that is rarely used in retail settings except lawn and garden or food establishments. Green symbolises health and nature. Green is eternally associated with the environment, nature, and things that are good for you. Yellow is another attention-grabber, but experts say this colour should only be used as a background. Yellow typefaces are difficult to read. Purple signifies royalty, luxury and wealth and therefore isn’t appropriate for uses that promote value and savings. Brown, on the other hand, is a good choice for industrial applications, because it is earthy and signifies reliability and genuineness.

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